Online computer support allows the repair of your computer and network problems by remote control via the Internet.

This type of computer support works through 'desktop sharing' technology, which allows our technical support agents to 'view' and 'interact' with your computer remotely.

Most support issues can be resolved in 45 minutes to an hour.

Due to the contributing factors such as computer speed, internet connection speed, and nature of the problem, the time needed to resolve a computer issue will vary.

GetSomeComputerHelp.com offers a free 15-minute diagnostic check that will provide you an estimate of the service time required for your issue.

• To take advantage of this offer, Click here or call 1-800-718-6003.

GetSomeComputerHelp.com offers service packages to suit your needs.

• Offer anytime use minutes similar to a calling card.
• Time purchased can be used to solve any computer problem or multiple problems.
• We only deduct the minutes used for the repair and the remainder minutes can be used for future repairs.

• Offer a flat-rate for a set series of operations regardless of how long the process takes.
• Service packages are great for repairs such as a system tune up or spyware and virus removal where the repair time can vary significantly.
• To view a list of our Service Packages, click here.

GetSomeComputerHelp.com offers a free 15-minute diagnostic check that will assist you to determine the package that will best serve your needs.

• To take advantage of this offer, Click here or call 1-800-718-6003.

When you log in to GetSomeComputerHelp Support Center you are initiating a 128-bit encrypted connection between your computer and our online technician's computer.

You are prompted to download a temporary desktop sharing application and supporting tools that allow us to view and interact with your computer.

In this way, you have set up a unique one-to-one connection that no one else can view or access during the session, ensuring your security and privacy.

You are in control the whole time. Only you can initiate a remote support session and you can end a session by simply closing the support window on your desktop.

During your session you will see the technician using your cursor to locate and repair problems. At any time you can over-ride mouse control by simply moving your mouse.

Once your service is completed, and you log off, the temporary application and accompanying tools are automatically deleted from your computer. We no longer view or access your computer.

Conventional support is limited in the way it can help due to the amount of time it requires.

• Calling your computer manufacturer or software vendor is time consuming. Typically, you will be placed on hold for a representative, often times located in another country making communication difficult. These representatives also may ask you to perform complicated telephone instructions to repair the computer yourself.
• Taking your computer to a local repair shop is difficult and bothersome; on top of that, there may be days of waiting before your computer is repaired.
• Waiting for a technician to visit your home to diagnose your issue is inconvenient while you wait on their scheduling for the repair.

By using online computer support the time to resolve issues is decreased dramatically. Within minutes of your problem you will be online with a technician who will begin to resolve your issue.

With GetSomeComputerHelp.com there is no waiting on hold or the need to call multiple vendors for support. GetSomeComputerHelp.com is convenient, secure and effective!

Typically, we diagnose the cause of your issue within 15-minutes.

We can then accurately advise the best course of action to solve your issue, as well as, estimate the time and expense required to repair your problem. A follow up quality assurance call will be conducted 1-3 days after your support session ensuring your satisfaction for all work completed.

GetSomeComputerHelp.com offers a 15-minute diagnostic check free of charge.

• To take advantage of this offer, Click here or call 1-800-718-6003.

At GetSomeComputerHelp.com, our customer satisfaction is very important to us.

With any service we provide, customers must notify us of any dissatisfaction within five (5) days. We will work to amend any issues quickly.

A follow up quality assurance call will be conducted 1-3 days after your support session ensuring your satisfaction for all work completed.

GetSomeComputerHelp.com is dedicated to providing our customers with convenient, secure and effective service.

GetSomeComputerHelp.com employs technicians educated in network administraton, Microsoft applications, systems implementation and information technology. Every technician is required to have worked 2+ years in a help desk computer support environnment to develop effective communication skills.

The oldest computers we service are computers with a Windows 98 operating system. If your computer is older than 5 years, it is more difficult to correct problems and prevent new problems from happening.

Consider purchasing a new computer if your system is over 5 years old.

Yes, with our free 15-minute diagnostic check you will be able to view our online support procedures.